Editorial Standards

Fact checks should separate what is verified, what is planned, and what still needs runtime proof.

IonHiveAI publishes across products, learn pages, support routes, plugin offers, app offers, and downloads. The trust layer depends on keeping claims tied to evidence: a real file, a real route, a real runtime check, or an explicit planned label.

Fact-Checking Policy illustration

What gets checked

Public copy should be checked against the repo, the static route surface, attached downloads, and any runtime proof that actually exists. If the site cannot prove a live behavior, the page should use a planned, spec-ready, scaffolded, or runtime-verification-needed label instead.

  • Product and route existence
  • Download file presence before delivery claims
  • Runtime proof before live automation or recurring billing claims

How disagreements are handled

Repo-owned proofThe static frontend package is the first source of truth for public pages.
Runtime proofCommerce or app-runtime claims require external verification, not assumptions.
CorrectionsIf a page overstates capability, the claim should be reduced until proof exists.
Clear contact path

Email support@ionhiveai.com or use the support routes when a buyer needs help.

Conservative claims

Public pages should not imply live runtime behavior the site does not prove.

Connected surface

Trust, support, learn, and product pages should link into each other instead of sitting alone.

Need the first practical step?

Start with the Website Readiness Report, then move into fixes or monthly growth only if the findings support it.